Lion Portal resources
Check out our helpful training and tutorial videos, quick guides, frequently asked questions and other training materials.
Training and tutorial videos
Quick guides
Additional resources
Frequently asked questions
Quick guides
With many different Lion Portal Quick Start Guides to choose from, you have on-demand access to a library of educational references that each explore specific Lion Portal topics.
Manage club officers
Create a new assignment
End officer assignment
Manage club members
Transfer a member
Add a student member
Edit a member reinstate member
Edit member change membership type
Drop a member
Edit member data
Add a club member
Add a club member family member
Club page
Club actions
Get membership cards
Edit club details
View reports
Create club branch
Member actions
Service activities
Full walk-through
Create report copy a meeting activity
Upload view manage images
Copy a service activity
Enhanced Create and Report Service Activity Features
Enhanced Service Activity Summary Page Experience
Additional resources
- Club level officer permission guide - Instructions for outlining the permissions associated with each club-level title you hold.
- District level officer permission guide - Outlines which district titles have access to certain features within the Lion Portal.
- GLT Toolbox webpage - Explore helpful tools and resources, including how to report trainings.
- Service Reporting Toolkit - Features important materials including how and when to report service, how to measure and how districts can help clubs report.
- How do I register for Lion Portal?
Follow the steps below to create an account:
- Go to www.lionsclubs.org
- Select LION PORTAL from the top menu options
- On the Lion Portal login page, select Don’t Have An Account?
- Enter your First Name, Last Name and Email
- If you are not sure how your data is stored in our system, contact an officer of your club to get the exact name and email address as shown in your record.
- Click Sign Up
- An email will be sent with a verification code.
- Enter the Verification Code that was emailed to you from Lions International
- Click Verify
- Enter a Password
- Your password should contain 8 characters, 1 letter and 1 number.
- Click Change Password
Still not able to access your Lion Portal account? Get in touch with the Member Service Center.
Member Service Center phone number:
+1 630-468-6900Member Service Center email:
[email protected]- Is the Lion Portal mobile-friendly?
Yes! You can use your desktop, laptop, tablet, or smartphone to access the Lion Portal. Functionality is the same across all devices. The portal will simply adjust to fit the size of the device.
- Is the Lion Portal secure? Is my data safe?
Yes, the new system is built on Salesforce, which offers Salesforce Shield — an extremely powerful and secure suite of data privacy and encryption tools.
- Where can I find training materials?
Training videos can be found on our YouTube channel, and PDF Quick Guides can be found in our resources.
- Where do I go for help if I have questions?
Please contact the Member Service Center by calling +1 630-468-6900 or emailing [email protected].
- Why is a unique email (not shared with another member) required to log in?
While accessing the Lion Portal, we must comply with data privacy regulations. That means only authorized individuals (that is one unique person) can have access to the data they are authorized to see. A unique email is an individual identifier for members and a reliable method of contact. Additionally, some Lions don’t have mobile phones. Email addresses are free and convenient.
- Does everyone in my club need a unique email address?
All Lions and Leos who plan to use the new Lion Portal must have a unique email address (not shared with any other member) in their member record. This is because your email address will serve as your username to access the portal. While we recommend every member having a unique email address, even if they do not plan to use the Lion Portal, it is not required to have one on file to be a member.
Need help accessing the Lion Portal?
Not finding the information you need? Still have questions about the new Lion Portal? Please contact the Member Service Center by calling +1 630-468-6900 or emailing [email protected]. Support hours are Monday – Friday, 8:00am – 4:30pm CST.
