Clubs that end a fiscal year with a net gain can earn the Membership Satisfaction Award banner patch in two ways:
- Ninety percent of the club members at the beginning of the fiscal year (July 1) remain in the club at the end of the fiscal year (June 30). Death and transfers are excluded.
- Reverse membership losses. Clubs that had net membership losses the previous two years, but attain a “zero” net loss in the program year ending June 30, also receive the award.
For additional information, contact the Membership and New Club Operations Department.